i-FM: The online resource for facilities professionals

An Introduction to Tabs FM Limited


advanced facilities and service management software...

Tabs has been providing software solutions for over 17 years. Today, Tabs systems comprise of over 40 modules and 300 managerial reports. Our aim is to help you achieve the highest possible levels of service for your clients and internal customers.

A solid, flexible and scalable software package, developed collaboratively with our clients, Tabs will facilitate class leading customer service, a vital business goal for us all.

Two factors have helped Tabs mature over the years...

    The total, in-house control of our software development.

     The willingness and desire to grow, together with a diverse and progressive client base.

Tabs Systems has become a versatile and powerful vehicle, promoting the profile and effectiveness of our users and representing one of the most sought after business tools on the market today.

 

how it works...

The Tabs system utilises a central SQL database securely containing all data, ensuring a single information source for users and reducing possible data duplication. This in turn helps increase productivity and maximises the efficiency of the information system.

There are three methods of accessing and managing the data. Each method offers its own distinct benefits, from its window into your operations.

 

management information system...

The core Management Information System is primarily used by Managers, Project Leaders and Administrators. This usage is not restricted and may be used by Support Staff, Engineers and Reception etc. The core system is the central hub of Tabs and its deployment and access levels are within your control.

Tabs reports, together with our Digital Dashboard, will allow detailed and specific analysis, giving feedback on all areas of your business, thus aiding forward planning, cost control and performance.

 


tabs intranet systems...

Tabs Intranet and Internet systems provide clients, contractors and internal staff with a professional and global link to your operation, creating visibility and awareness. Our web systems host a wide cross section of Tabs modules, which are complimented and controlled by the core system. Utilising a common data source throughout, Tabs ensures up to date and accurate information.

 

 

tabs mobile system

Tabs mobile systems allow staff on the move constant access to data and information. Connection to the database is achieved through a variety of methods aiding seamless continuity.

• Bluetooth
• Dial up Modem
• Docking Station
• GPRS
• Local Area Network
• Mobile Phone
• Wireless

Designed for simple set-up, transfer of relevant information for key mobile staff is assured. Our Pocket PC software is logical, intuitive and powerful with functional graphics, menus and forms.

 

We offer a wide variety of modules for Pocket PC which integrates with the main MIS system. This extra dimension to Tabs is proving invaluable to many of our clients and offers an intelligent solution technically and practically.

Our Push-to-Talk extension converts your handheld device into a broadcast radio and has special relevance to lone working.

tabs software modules

The modular nature of Tabs Systems enables great flexibility. Many clients may begin with a Help Desk or Room Booking module before growing into Asset Management, Planned Maintenance and Health & Safety paths. This can be advantageous from both a cost and culture perspective.

Our modules are listed below and shown in four suitesÉ Maintenance, Health & Safety, Support and Resource Booking.

 

Maintenance Systems..

Planned Maintenance
Reactive Maintenance
Asset Tracking/Auditing
Client Register 
Condition Surveying
Contracts System
Fixed Electrical Testing
Portable Appliance Testing
Property Register
Project Management
Utility Readings
Data Import Facility
Digital Dashboard

 

A highly sophisticated yet intuitive Reactive Maintenance/Help Desk with an absolute wealth of features will prove invaluable, whether aiding 1^st class housekeeping or managing teams of workers in the field.

Planned maintenance schedules can be set up and reviewed with ease. Complete management control of all assets, their locations, life cycles and efficiency together with in-built customer service functions will offer tremendous benefits to all stakeholders.

From PAT Testing to Project Management, Tabs has a great perspective for scale and will move with you to reach your targets.

 

reactiveplannedflowperformancecustomerservice

 

Health and Safety Systems...

Accident Reporting
Building Security
D.D.A. Surveying
Incident Reporting
Permits to Work
Risk Assessments
Waste Management
Workplace Assessments
Inspection System

 

We all have a corporate responsibility for health and safety in the workplace and for effective environmental management. Common areas of concern are work equipment, noise, housekeeping, risk assessment and control, workplace assessments, fire, chemicals and substances, waste disposal etc. Of course, there are also accidents and incidents to address and record.

Tabs offers practical and powerful modules to help you manage risks and resources and to enlist processes to uphold your health and safety policies.

Our pocket PC software will facilitate safety surveys, inspections and auditing while our unique Workplace Assessment module will help identify potential issues with ergonomics and safety for staff using display screen equipment.

 

riskhealthauditingaccidentsbestpracticeinspections

 

 

Support Systems...

Contractors Register
Cost Code and Budgeting
E-mail Systems
Expenses Claims
Intranet Systems
Invoicing Systems
IT Support
Messaging Systems
Ordering System
Phone Tracking
Quotation System
Staff names Directory         
Stores Register
Suppliers Register
Delivery Management

 

Supporting Tabs Systems, the modules listed here hold vital information in register format. Customised quotations, invoicing, ordering, stores and cost code/budgeting give full management control and can link to in house accounts systems.

Delivery Management is a powerful application for the management of all incoming and outgoing mail, offering a wide range of data capture techniques for Office Service staff.

 

supportflowtracksupplypurchasedeliver

 

 

Resource Booking Systems...

Accommodation Booking
Car Park Space Booking
Catering Booking
Courier Booking
Equipment Booking
Fleet Management
Room/Space Booking
Sports Facility Booking
Taxi Booking
Transport Booking
Visitor Booking
Workforce Diary
Registrar Booking  

Bookings, space, people, equipment, food and transport all brought together with consummate ease! Great customer service together with optimal usage of facilities can be professionally managed through this suite.

Tabs Room Booking is purchased as a "stand alone" product by many of our clients for internal use and can be customised for commercial application e.g. hospitality spaces at sports venues.

This really is a flexible, polished and popular module group with appeal for Facilities, Catering, Commercial and Transport Managers.

Ask us to book a room, tea and biscuits and provide a demonstration!

Space equipment transportvisitorstea&biscuits

 

the value of support...

Supporting Tabs systems is a vital part of our work. We appreciate the importance of our products to your business.

Support begins with our first contact.

We aim to support you through

 

Initial selection of Tabs products

Project Managing/Planning, configuration and implementation

Training for all stakeholders

Telephone and Web support

Development

Regular client review meetings   

Forum events

Newsletters

Support is not purely reacting to problems. It also means thinking ahead, anticipating and being aware that each client is unique.

Customer Service is not only answering the telephone, it is a culture and a special ingredient for all companies wishing to make a difference in a rapidly changing and expanding FM market.

We like to think we care at Tabs. We aim to partner our clients as an extension of their business, linking our values to client objectives.

Understanding your goals and resources together with initial training are the important foundations when employing a new software package. That is where our support begins. We then view support as organic and ongoing.

Quality of communication and trust are the pillars of system support, coupled, of course, with superb technical nous. You will also find we are a friendly and sociable bunchÉwhat more could you hope for!

 

 

 

 

part of the service...

As an extension to Tabs solutions, we also offer the following services

 

 

Portable Appliance Testing

All information obtained by our PAT testing team can be easily uploaded into your Tabs system. This will update your Asset Registry, Location Registry and PAT testing records.

We are able to work flexible hours to fit with your staff schedule, thereby adding a valuable service to your Heath and Safety Department.

 

Asset Tracking

To complement our Asset Tracking module we provide an Asset Tracking service. This updates your Asset Registry, location registry within each property and property details.

Our teams provide asset tracking and auditing using Tabs for Pocket PC. We provide barcodes in any form, numeric sequence, and with any logo. We can audit multiple sites, or perhaps specific equipment on one site, capturing information in your preferred format and downloading data into your Tabs system

 

tabs training...

Once you have chosen Tabs FM Ltd. as your partner, our work really begins.

It is important for our clients to draw on every facet of our software. This means fully understanding your business objectives and setting up an appropriate cluster of Tabs Modules to meet those objectives.

Initial training with key staff commences with a full Training Needs Analysis. Our Project Manager will provide a needs document for your completion before planning resources and system training. We will then agree on group and individual requirements, timescale and venue.

We appreciate that everyone learns in different ways and will try to make our training varied, appropriate and interesting. We will check and test for competency, measured against agreed objectives.

From our experience, it makes sound sense to structure follow up training a few weeks after going live with Tabs. This review procedure will help consolidate initial training and give a greater depth of understanding with real, concrete experiences to work from.

We have training facilities at our Woolwich Arsenal offices and frequently host training events here. Sometimes, detachment from the usual working environment can create more focus, without the distractions of every day tasks and routine.

 

how to contact us...

Telephone:
+44(0)844 556 0488

Facsimile:
+44(0)844 556 0489

Email:
sales@tabsfm.com

Head Office:
Unit 9
The io Centre
The Royal Arsenal
Skeffington Street
Woolwich
SE18 6SR