i-FM: The online resource for facilities professionals

In delivering innovative software solutions for facilities and estates managers, Integrated fm offers a unique combination of FM experience and technical expertise. The result is a true blend of cutting-edge technologies tailored to provide practical, cost-effective solutions in real FM environments.

 "We have been very impressed with Integrated fm’s willingness to work with us in adjusting the system to meet our needs."

Jim Ellison, Microsoft

 We work closely with our clients to understand their precise requirements and create solutions that not only meet those needs but also help them to increase efficiency and drive cost from the FM process.

Time is money
We recognise that ‘time is money’ and have been focusing our product development on CAFM solutions that provide a real boost to productivity – as evidenced by the recently launched fm facts V8 suite of integrated CAFM modules

Our solutions are ideal for all applications from single properties to nationwide portfolios, with integration through any kind of network including ASP services, Intranets and the Internet - as well as mobile communications to optimise management of maintenance technicians and other support staff.

Taking the ‘capex’ out of CAFM
A case in point is Remote Hosting, using Software as a Service (SaaS) technologies, pioneered by Integrated fm in the FM sector since 2000. This innovative approach to software management enables the latest software to be hosted on a remote, secure server rather than being installed on local servers. As such, Remote Hosting eliminates IT issues and allows managers to focus on their core activities. Our Remote Hosting service currently has over 150,000 users accessing the service every day.

Constantly evolving to meet your needs
At Integrated fm we recognise that the FM’s role is constantly changing, playing an evermore pivotal role within the organisation. So we are continually working with clients to develop innovative solutions to meet new challenges.

“As well as taking on existing CAFM products, we have worked together in co-developing new products based on our feedback, aspirations and requirements – in some cases sharing the development costs. Consequently, this is a partnership based on mutual benefit.”

Clive Rex, NHS Birmingham Shared Services

One recent innovation is Sustainability Management , a powerful new online tool specifically designed to assist FMs and estate managers in harvesting, analysing and reporting on environmental and other sustainability data from a wide range of sources – including your everyday CAFM modules. As such it saves vital management time and improves the accuracy of date, whether it’s for compliance with legislation or to meet internal CSR requirements.

Outsourced Helpdesk
As organisations optimise their staff resources, many are looking for streamlined methods for managing their support services. An increasingly popular option is 24/7 fm, a help desk management service from Integrated fm that combines the power of a full-capability help desk with the benefits of outsourcing. More than just another call centre, 24/7FM is a fully managed outsourced helpdesk facility operating 24 hours a day 7 days a week.

Solutions for every scenario

Integrated fm has been providing optimised solutions to facilities and estates managers in the public and private sectors for nearly 20 years, encompassing both everyday activities and strategic management.

Our comprehensive product range includes:

Sustainability Management
Helpdesk
Supplier helpdesk
Helpdesk Strategic Reporting
Mobile fm
Asset Management
Resource/Room Management
Visitor Management
Interactive rooms
Move Management
Space Management
Procurement management
Performance management
Technician Diary

"Integrated fm has been a very supportive partner throughout the project and we will continue to work closely with them as we develop the range of CAFM systems used in the company."

Ken Rose, Sage UK Limited