i-FM: The online resource for facilities professionals

CAFM Explorer is a product of immense scalability and provides a complete facilities management solution. Not only do users have the peace of mind that the data can be infinitely scalable without performance degradation, but they will also find all the core functionality is integrated at no additional cost. This means there are no hidden charges as the system grows and a customer expands their use of the functionality. CAFM Explorer operates across every business sector. It is open and flexible and, with a Microsoft look and feel, it is one of the easiest FM products to use.
 

The CAFM Explorer product suite consists of three main applications.
 

Quantum is the core product which caters for Help Desk, Planned Preventive Maintenance, Room Booking, Projects, Budgets, Contracts, Asset Management, Stock Control, Property Management, Space Management and Reports.
 

CAFM Net deploys key fault logging and tracking functionality which enables an organisations staff and customer to log and track their own calls over the intranet/internet. It also provides contractor access via pre-assigned log-ins and online room booking which includes checking the availability of a room, booking a room and assigning catering and equipment.
 

CAFM Mobile allows engineers to view and manage reactive and planned faults on any WAP enabled device so they can pick up their assigned tasks and process these through to their completion.

Getting started is a key strength of CAFM Explorer. With imports tools customers can quickly build data from every source and this provision of automation enables increased productivity and improved efficiencies.
 

CAFM Explorer reflects the emerging trends for easy to use reporting with key management information at your finger tips.   It also enhances visibility through the deployment of the latest technologies to distribute the application as a web enabled and mobile solution. 
 

Westminster Kingsway College, who have been CAFM Explorer customers for over 15 years, have found that the online applications CAFM Net and CAFM Mobile have enabled them to work smarter. Derek Wilkinson adds, “Our customers have three simple clicks to log a call as well as the ability to easily track the call progress themselves. Our engineers and contractors take ownership of the management of their jobs and the progress of these is updated real time. All these efficiencies have provided relief to the work load of our help desk.”
 

Service Providers, Moto Hospitality Ltd wanted an FM system that would provide full accountability and control of their 43 service stations throughout the UK. CAFM Explorer has enabled them to manage an extremely efficient Help Desk and PPM system with effective three-way communication between their central help desk, their sites and their contractors. The key areas they have made savings are by removing overpriced and inefficient contractors, by increasing contractor productivity and by reducing the number of staff in first line support. They have calculated that they have benefited from a 40% reduction in the number of admin tasks coming into their help desk. In addition, with the introduction of CAFM Net they have seen a 50% reduction in their incoming call traffic. By their users logging and tracking their own calls they are reaping the benefits of their own self service!
 

In today’s economic climate, cost saving and mitigating risk against corporate manslaughter is in the forefront of everyone’s minds and CAFM Explorer is leading the way with a number of customers. Law firm, Withers LLP claims to have saved over £570,000 by using CAFM Explorer to improve service levels, reduce administration and improve financial tracking. The London Borough of Brent is using CAFM Explorer to mitigate risk for senior facilities personnel against potential corporate manslaughter. All this is achieved for an investment that starts from under £1000.
 

CAFM Explorer is one of the most affordable and cost effective CAFM products on the market and all of the core applications are included for the one price point. The cost of a licence at under of £1000 has been frozen for over five years and has allowed CAFM Explorer to appeal to the SME market as well top corporate and public sector organisations.    CAFM Explorer also appeals to the global market and has users in over 30 countries worldwide.
 

FMx pride themselves in providing a first class service to their customers.  Despite the simplicity of CAFM Explorer, experience has proven that by engaging the wealth of services FMx offer, a customer will see a vast improvement in their productivity. Services available include scoping and managing projects, defining and implementing the data build and reporting requirements and training.   Additional technical services are available to assist with system configuration, customisation and installation, if required.
 

The post implementation services allow the customer to work with FMx to ensure they achieve a maximum return on their investment and by taking out the annual maintenance contract this provides on to one expert support and regular product updates.
 

Phil Rickett, National Centre for Young People with Epilepsy (NCYPE) adds, “During the past twelve years I have been involved in managing facilities for three different organisations and, after a close evaluation of the market, I have once again chosen CAFM Explorer for my fourth move. In my opinion, CAFM Explorer stands head and shoulders above the competition and is the perfect CAFM system.”

For more information on CAFM Explorer
telephone 01293 560056, email sales@cafmexplorer.com or visit www.cafmexplorer.com