i-FM: The online resource for facilities professionals

Or remain a sheep. Alan Williams outlines the opportunities in team leadership and customer experience that can take FM to the next level of development.

How do you do that? The secret lies in 'going the extra mile'.

Barry Holt discusses the risks and advantages that are associated with outsourcing from a health & safety point of view.

Refurbishing existing buildings might not sound exciting, but it sits right at the top of the political agenda.

The post-recessionary climate lingered on through the year, with that now well-worn phrase 'challenging market conditions' as much in evidence as ever.

In the three years since Neil Murray's appointment to run Sodexo's corporate FM division, that business has consciously avoided the spotlight. But things have changed now. Why?

Vacant commercial property is a headache for any property owner or manager. David White explains the challenge and some new solutions.

Frank Logan looks at some of the new drivers that will change business-as-usual forever.

Over the past few years, we have seen an increasing trend for client companies to look to food to lead the sustainably message in the workplace.

The British Library has implemented new recycling and waste reduction strategies, increasing recycling to 70% and reducing waste by 18%.

Given that a massive 40% of worldwide CO2 emissions come from buildings, property and facilities managers have a unique opportunity to make a real difference.

One by-product of recession has been a new focus on procurement procedures. And in at least one case, the result has been some fresh thinking.

Treating cleaning services as a simple 'product' to be bought at the cheapest price opens the door to a whole range of problems.